NAIA Terminal 1

Terminal 1 at Manila Airport operates international flights with the exception of flights operated by PAL Express, Cebu Pacific Air, Philippine Airlines, All Nippon Air (ANA), KLM Royal Dutch Airlines, Delta Air Lines, Emirates Airline, Cathay Pacific Airways and Singapore Airlines.

 

Inter-Terminal Transportation

Terminals are connected one each other by a free shuttle bus which runs every 15 minutes 24 hours through Terminals 1, 2, 3 and 4. Passengers require to clear immigration and customs prior to use this service.

Though travellers report that the service is not really reliable due to the Manila hectic traffic and have preferred to take a taxi instead. Even so, waiting times for getting a taxi may be larger than an hour.

 

Levels

Naia Terminal 1 consists of two levels:

  • Arrivals level: This is the Arrivals area. Find in this floor the arrivals hall and other services such as the baggage claim, customs & immigration, information desk, a transfer point, transport lounge, rental car counters, prayer rooms, lost & found, medical facilities and parking lots, among others.
  • Departures level: This is the Departures level. Services available: Day room, VIP lounge, shops and restaurants.

Terminal 1 hosts the boarding gates 1 to 7, 9 to 12 and 14 to 16.

Airlines

See the available airlines in Terminal 1

Services

Manila Airport Terminal 1 offers to passengers the following services:

  • Banking facilities (bank branch, ATMs, currency exchange)
  • Customs & immigration counters
  • Baggage claim
  • Information desk
  • Day room
  • Transport lounge
  • VIP lounge
  • Prayer rooms
  • Rental car counters
  • Hotel lounge
  • Porters
  • Baggage trolleys
  • Lost & found
  • Medical facilities

 

Airport Lounges

See attached below the available airport lounges at Naia Terminal 1:

  • Miascor Lounge: Location: Airside, 3F, Gate 9. Services available: Showers. Opening hours: 24 hours.
  • Pagstop Lounge: Location: Airside, 4F.

 

Useful information

Terminal Security & Safety - email: tss@miaa.gov.ph - Phone: +63 2 877-1109 local 2814

Passenger & Customer Relations - email: pao@miaa.gov.ph - Phone: +63 2 877-1109 local 3522/730

Lost & Found - email: iid@miaa.gov.ph - Phone: +63 2 877-1109 local 4253

 

Location

Check this map in order to get an idea of the terminal location.